2.4 - Boleto cancellation

Boleto cancellation

The beneficiary may request the cancellation of the boleto at any time, as long as the boleto has only been issued or registered

If the boletos are in the process of payment or have been settled, their cancellation is not possible.

In the API, cancellation is available via the CancelBoleto method, requiring the boleto document number.

In the Client Portal, the beneficiary can access the "Accounts Receivable" screen, where the issued boletos will be listed, and the option to cancel them.